Privacy policy
Privacy Policy – Pertix 3.0
OVERVIEW
This Privacy Policy describes how Pertix 3.0 (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website or make a purchase.
By using our site, you agree to the practices described in this policy.
CONTACT
If you have any questions, concerns, or complaints, you can contact us at:
support@shoppertix.com
PERSONAL INFORMATION WE COLLECT
When you visit our website, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.
1. Device Information
We automatically collect:
IP address
Browser type and version
Time zone
Cookies and tracking data
Pages viewed and interactions
Purpose:
To optimize site performance and analyze user behavior.
2. Order Information
When you make a purchase, we collect:
Name
Billing and shipping address
Payment information
Email address
Phone number
Purpose:
To process orders, fulfill shipments, prevent fraud, and communicate with you.
3. Customer Support Information
If you contact us, we may collect:
Name
Email
Order details
Purpose:
To provide customer support and resolve issues.
HOW WE USE YOUR INFORMATION
We use your personal information to:
Process transactions
Fulfill orders and shipping
Communicate with you
Prevent fraud and unauthorized activity
Improve our website and services
Send marketing communications (if opted in)
SHARING YOUR INFORMATION
We share your information with trusted service providers to operate our business, including:
Shopify (store platform & payment processing)
Payment processors
Shipping partners
Analytics and advertising partners
We may also disclose information if required by law or to protect our business.
BEHAVIOURAL ADVERTISING
We may use your data to show you relevant ads through platforms like:
Google
Facebook
Shopify Audiences
You can opt out of targeted advertising here:
https://www.facebook.com/settings/?tab=ads
https://www.google.com/settings/ads
https://optout.aboutads.info/
COOKIES
We use cookies to:
Improve website functionality
Remember user preferences
Analyze traffic
Support advertising
You can disable cookies through your browser settings, but this may affect site performance.
DATA RETENTION
We retain your personal information for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
You may request deletion of your data at any time.
YOUR RIGHTS
Depending on your location, you may have the right to:
Access your personal data
Correct or update information
Request deletion
Withdraw consent
To exercise these rights, contact us at support@shoppertix.com
GDPR (EU USERS)
If you are located in the European Economic Area, your data is processed under lawful bases including:
Consent
Contract fulfillment
Legal obligations
Legitimate business interests
Your data may be transferred outside of Europe, including to Canada and the United States.
CCPA (CALIFORNIA USERS)
If you are a California resident, you have the right to:
Request access to your data
Request deletion
Request correction
We do not sell personal information.
AUTOMATED DECISION-MAKING
We do not use fully automated decision-making that significantly affects users.
Some fraud-prevention systems (via Shopify) may temporarily block suspicious activity.
DO NOT TRACK
We do not currently respond to “Do Not Track” browser signals due to lack of industry standards.
CHANGES TO THIS POLICY
We may update this Privacy Policy at any time. Changes will be posted on this page.
SMS PRIVACY POLICY
By opting into Pertix 3.0 SMS marketing, you agree to receive messages related to:
Orders and updates
Promotions and offers
Cart reminders
What We Collect
Phone number
Basic user information
How We Use It
Send marketing messages
Provide customer support
Data Protection
We do not sell or share your SMS data with third parties for marketing purposes.
We may share data with service providers who help deliver SMS messages.
Opt-Out
You can unsubscribe at any time by replying:
STOP
Contact
For SMS support:
support@shoppertix.com